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FOR BRIDES-TO-BE

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french riviera

dubai

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Welcome to the maddy's blog

wedding venues

the full post

Today, I want to share a secret with you, a secret that has been my constant companion throughout my journey in the world of business. I call it “The Little Black Book,” and it’s not just a book; it’s the key to nurturing invaluable connections, fostering trust, and elevating your business to new heights. The […]

EDUCATION, Uncategorized

October 2, 2023

TOTW #22: THE LITTLE BLACK BOOK

the full post

More than ever, the customer service, and the experience surrounding a product is more and more important everyday. Trying to be different is an everyday challenge, mainly in a competitive market (but which market is not competitive today?!).It means to reconsider regularly the whole experience (workflow) of our clients during their journey with us. But […]

EDUCATION

April 18, 2022

TIP OF THE WEEK #008 – How to use your own experiences to upgrade your customer service

customer service upgrade luxury market

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